Do you provide any support? What is your response time?

We do provide 24/7 support via Ticket System.

You can submit a ticket without registration; however, we advise creating an account first to have the opportunity to manage your support tickets.

Our HelpDesk offers the ability to send tickets to our support team in a secure and easy manner. In order for us to provide you with fast assistance, please fill in the corresponding fields with your msphosts username and password when submitting a ticket. You can expect a reply within 2 hours.

Usually, our response time is much quicker than this; however, some tickets may require more time to be processed depending on the case and details.
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